ADF Desktop Integration Troubleshooting Guide

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The following set of pages gathers together some common issues that an organization might face using ADF Desktop Integration (ADFdi) and provides tips on how to resolve them.

Product Documentation

The notes on this site are intended as a supplement to official production documentation available at the following locations:

First Steps

Before jumping into a particular article, be sure to try the following common sense fault isolation techniques including but not limited to:

  • Re-boot the affected machine and retry the same steps
  • Try using a different client machine
  • Alter the steps to determine which steps are essential to reproducing the problem

Next Steps

  • Perform a ping test to ensure that the machine can connect
  • Ensure that the ADFdi client and server versions match. See ADFdi Version Check.
  • Review the ADFdi client and server logs for relevent messages. See ADFdi Logging.


The following table lists the articles currently available:


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