ADF Desktop Integration Troubleshooting Guide

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Introduction

The following set of pages gathers together some common issues that an organization might face using ADF Desktop Integration (ADFdi) and provides tips on how to resolve them.

Product Documentation

The notes on this site are intended as a supplement to official production documentation available at the following locations:

First Steps

Before jumping into a particular article, be sure to try the following common sense fault isolation techniques including but not limited to:

  • Re-boot the affected machine and retry the same steps
  • Try using a different client machine
  • Alter the steps to determine which steps are essential to reproducing the problem

Next Steps

  • Perform a ping test to ensure that the machine can connect
  • Ensure that the ADFdi client and server versions match. See ADFdi Version Check.
  • Review the ADFdi client and server logs for relevent messages. See ADFdi Logging.

Articles

The following table lists the articles currently available:


Disclaimer

These pages are provided for information purposes only and the contents hereof are subject to change without notice. These pages are not warranted to be error-free, nor subject to any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. We specifically disclaim any liability with respect to these pages and no contractual obligations are formed either directly or indirectly by these pages. These pages may not be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without our prior written permission.
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