Indexing and Search Service Index Service Log Messages

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Indexing and Search Service Index Service Log Messages

This document provides a list of sample Index Service log messages in alphabetical order and a description of what each log message means.

FINE level

FINE: Attachment type athtml is not stored. Host : <mailhost.example.com> User : <user114> Folder : <INBOX> Uid : <110222> NameOfAttachment : Attachment.html

HTML attachment files are not saved in attachment store; currently only JPEG, Open Office and PDF files are saved.

FINE: Attachment type atother is not stored. Host : <mailhost.example.com> User : <user4> Folder : <To Me> Uid : <7256> NameOfAttachment : smime.p7s

Unrecognized attachment types are classified under the category "other" and are not saved to the attachment store. This message is indicating that an attachment with name "smime.p7s" in UID 7256 of Folder "To Me", user user4 was found, but not saved.

FINE: Attachment type atplain is not stored. Host : <mailhost.example.com> User : <user24> Folder : <CY2001> Uid : <4424> NameOfAttachment : db_load_msg.c

Plain text attachment files are not saved in attachment store; currently only JPEG, Open Office and PDF files are saved.

FINE: Attachment type atrtf is not stored. Host : <mailhost.example.com> User : <user148> Folder : <2008> Uid : <5314> NameOfAttachment : mail.rtf

RTF attachment files are not saved in attachment store; currently only JPEG, Open Office and PDF files are saved.

FINE: Attachment type atvcf is not stored. Host : <mailhost.example.com> User : <user24> Folder : <CY2002> Uid : <13453> NameOfAttachment : user24.vcf

vCard attachment files are not saved in attachment store; currently only JPEG, Open Office and PDF files are saved.

FINE: Attachment type atxml is not stored. Host : <mailhost.example.com> User : <user24> Folder : <INBOX> Uid : <461034> NameOfAttachment : Requirements document.xml

XML attachment files are not saved in attachment store; currently only JPEG, Open Office and PDF files are saved.

FINE: Skipping conversion of MIME type: APPLICATION/GZIP filename: 02.tar.gz Host : <mailhost.example.com> User : <user111> Folder : <Sent> Uid : <5135>

Gzipped files are skipped and are not indexed.

FINE: Skipping conversion of MIME type: APPLICATION/MS-TNEF filename: WINMAIL.DAT Host : <mailhost.example.com> User : <user114> Folder : <INBOX> Uid : <74682>

Files with MS-TNEF MIME type are skipped and are not indexed.

FINE: Skipping conversion of MIME type: APPLICATION/OCTET-STREAM filename: f810.exe Host : <mailhost.example.com> User : <user24> Folder : <INBOX> Uid : <35355>

.exe files are skipped and are not indexed.

FINE: Skipping conversion of MIME type: APPLICATION/PKCS7-SIGNATURE filename: smime.p7s Host : <mailhost.example.com> User : <user24> Folder : <INBOX> Uid : <400410>

Files with PKCS7-SIGNATURE MIME type are skipped and are not indexed.

FINE: Skipping conversion of MIME type: APPLICATION/POSTSCRIPT filename: rules1.2.ps Host : <mailhost.example.com> User : <user99> Folder : <RELEASE> Uid : <125>

Postscript files are skipped and are not indexed.

FINE: Skipping conversion of MIME type: APPLICATION/X-TAR filename: xtract.tar Host : <mailhost.example.com> User : <user99> Folder : <ARCHIVE02> Uid : <4311>

Tar files are skipped and are not indexed.

FINE: Skipping conversion of MIME type: IMAGE/GIF filename: top.gif Host : <mailhost.example.com> User : <user116> Folder : <INBOX> Uid : <11855>

GIF images are skipped and are not indexed.

FINE: Skipping conversion of MIME type: IMAGE/PNG filename: UI.png Host : <mailhost.example.com> User : <user99> Folder : <ARCHIVE05> Uid : <5020>

PNG images are skipped and are not indexed.

FINE: Skipping conversion of MIME type: MESSAGE/DELIVERY-STATUS filename: attachment Host : <mailhost.example.com> User : <user107> Folder : <testfolder> Uid : <75893>

Files with DELIVERY-STATUS MIME type are skipped and are not indexed.

FINE: Skipping conversion of MIME type: MESSAGE/EXTERNAL-BODY filename: draft-ietf-12.txt Host : <mailhost.example.com> User : <user114> Folder : <RFC> Uid : <3>

Files with EXTERNAL-BODY MIME type are skipped and are not indexed.

FINE: Found multipart MIME message, stop converting rest of input stream. Host : <mailhost.example.com> User : <user5> Folder : <INBOX> Uid : <612569> NameOfAttachment : [Fwd: performance tuning].eml

This message is indicating that the message is a multipart MIME type. To avoid duplicated indexes, only top part is indexed here, assuming further attachment processing handles rest parts separately.

FINE: TextPlainConverter: large attachment found totalRead:10022047 Host : <mailhost.example.com> User : <user148> Folder : <ME> Uid : <5339> NameOfAttachment : vpn

Message in uid 5339, folder ME for user user148 contains a large plain text attachment file. This log message is printed out on every 1MB that was read from the file. The maximum size that will be indexed defaults to 25MB and is configurable.

FINE: The document is really a RTF file: Attendance_Sheet.rtf Host : <mailhost.example.com> User : <user113> Folder : <2006> Uid : <1246> NameOfAttachment : Attendance_Sheet.rtf

The file Attendance_Sheet.rtf from uid 1246, folder 2006, user user113, has been determined to be an RTF file instead of an MS Word file, RTFConverter will be used to process this file.

FINE: EmailFlagManager: folder flag document empty, folderid: xmailhostzexamplezcomxuser24x_cy2002_fid_s_b_d_c_u_35_36 starting new one

Seen during the bootstrap of an account, this indicates a new record containing flag information for folder cy2002 for user user24@mailhost.example.com needed to be created.

FINE: Waiting 300000 ms for ThreadPool termination:call#6103

Seen when multiple threads are used for bootstrapping, or during issadmin.sh --checkacount or other processing, this message is generated when the thread pool has completed submitting all its tasks, and is waiting for them all to complete.

FINE: missing thumbnail file, original name: Customers.sxc, using Default Icon: OOWriter.png Host : <mailhost.example.com> User : <user99> Folder : <ARCHIVE04> Uid : <8579>

This message is indicating that there was no thumbnail image created for file Customers.sxc, found in uid 8579, folder ARCHIVE04, user user99, default icon OOWriter.png will be used as thumbnail image for this file. This message will not be displayed if the attachment file is of MS document type, when default icon is always used.

INFO level

INFO: at unread firstN, sizeRead:1024 size of newString:1024 Host : <mailhost.example.com> User : <user99> Folder : <ARCHIVE02> Uid : <4359> NameOfAttachment : readme1.htm

This message may appear when processing email attachments of content-type: text/html. It indicates a problem with the "charset=" field in the html meta specifier was corrected, allowing the text to be processed normally. This message is expected to be obsoleted and not appear in an upcoming release.

INFO: empty html attachment, fixCharset returning, doing nothing Host : <mailhost.example.com> User : <user125> Folder : <INBOX> Uid : <10203> NameOfAttachment : null

This message may appear when processing email attachments of content-type: text/html. It indicates a problem with the "charset=" field in the html meta specifier was corrected, allowing the text to be processed normally. This message is expected to be obsoleted and not appear in an upcoming release.

INFO: missing charset added to html attachment Host : <mailhost.example.com> User : <user24> Folder : <CY2003> Uid : <18478> NameOfAttachment : rm-appendix-a.html

This message may appear when processing email attachments of content-type: text/html. It indicates a problem with the "charset=" field in the html meta specifier was corrected, allowing the text to be processed normally. This message is expected to be obsoleted and not appear in an upcoming release.

INFO: removed embedded cr from html attachment Host : <mailhost.example.com> User : <user24> Folder : <CY2002> Uid : <11624> NameOfAttachment : null

This message may appear when processing email attachments of content-type: text/html. It indicates a problem with the "charset=" field in the html meta specifier was corrected, allowing the text to be processed normally. This message is expected to be obsoleted and not appear in an upcoming release.

INFO: Begin checking write.lock files.

Seen when starting indexing service, a background thread is running to check leftover write.lock files in the index directory which may cause index corruption.

INFO: End checking write.lock files.

Seen when starting indexing service, a background thread is finished to check leftover write.lock files in the index directory which may cause index corruption.

INFO: Initializing account state records.

Seen when starting services, this indicates the services are initializing account state records from dIndex.

INFO: Initializing account transition date records.

Seen when starting services, this indicates the services are initializing account transition date records from dIndex.

INFO: (debug) New account manager created: id=ACCTMGRID_20090405174109 (dIndex writable)

Seen when starting services, this indicates the time of creating the account manager. Only one such message indicating "writable" should appear (for the index services).

INFO: AccountManager configuration: # of accounts per group: 1, max group allowed in store: 150000, default optimize level: 1, default # of writes between dIndex optimize: 50

Seen when starting services, this indicates configured settings in effect for index services.

INFO: AccountManager.copyMessages: host: mailhost.example.com user: user61 fromUser: user61 toFolder: bloggers fromFolder: INBOX toUidV: 1192063983 fromUidV: 1198002898 toUidList: 4583:4584 fromFolderUidList: 621294:621295

Seen when messages are copied within an account, this indicates which messages were effected by the copy in the account.

INFO: AccountManager.deleteDocuments: (debug) using ACCTMGRID_20090428002551

Seen when a user account is deleted using issadmin.sh --deleteaccount.

INFO: AccountManager.expungeAccount: ACCTMGRID= ACCTMGRID_20090408174626

Seen when a user account is deleted using issadmin.sh --deleteaccount.

INFO: AccountManager.finalCountSynch: time to finish host: mailhost.example.com user: user2 is 14ms

Seen at the end of bootstrapping an account, this indicates the total time it took to complete writing all of the count information of emails in each folder.

INFO: AccountManager.getStatusMessages: time to find 10 status messages (acctid:xmailhostzexamplezcomxuser61x folderId:null index:00/61/index61_meta) is 81ms

Seen when using the issadmin.sh --checkaccount or --checkfolder --detail status commands, this indicates the time it took to find the indicated number of the status messages for the account or folder. The "null" folderId indicates the search was done for the entire account, not just one folder.

INFO: AccountManager.setAccountState: group index directories 00/04/index4_meta and 00/04/index4_content have been optimized

Seen when using the issadmin.sh --setstate O command, this indicates which directories are being optimized for the account.

INFO: All account state notification failure, server not running. This failure is only expected when using svc_control.sh to stop/start services, otherwise check if JMQConsumer is working.

Index service attempts to send out all account state notification at start up, to sync up with JMQ Consumer, but JMQ Consumer is not running. This is usually expected during install or services restart using svc_control.sh, because JMQ Consumer is started after index service.

INFO: Clean up before shutdown...

This is a normal shutdown message indicating cleanup up of resources before completely shutting down index service.

INFO: EmailFlagManager.updateFlagStringsList: entering for folderid: xmailhostzexamplezcomxuser1x_bugs_fid_s_b_d_c_u_38 521 times, # of append calls: 299 longest string written: 245764

Seen during the update of email flags, this message indicates how often flag data was written to the index, and the size of the largest string written thus far. If many such messages appear, especially in a short period of time, this indicates frequent changes to the flag data, and may show a potential performance problem that should be reported.

INFO: EmailFlagManager.updateFlags: time to update host: mailhost.example.com user: user5 folder: INBOX 10 Email flags: 9ms

Seen at the end of processing a change to email flags, this indicates the time to complete the update of the flag information for the folder of the account specified.

INFO: EmailFlagManager:copyFlags: time to update host: mailhost.example.com user: user34 folder: Trash 136 Email flags: 29ms

Seen at the end of processing a copy of emails, this indicates the time needed to update the flags for the number of emails in the folder.

INFO: Exception: net.sf.jmimemagic.MagicMatchNotFoundException using default mime type converter: APPLICATION/OCTET-STREAM Host : <mailhost.example.com> User : <user24> Folder : <CY2002> Uid : <15592>

This message is indicating that the MIME type of the attachment could not be determined via analysis of the attachment bitstream, so the default MIME type of APPLICATION/OCTET-STREAM will be used.

INFO: Exception: net.sf.jmimemagic.MagicMatchNotFoundException using default mime type converter: TEXT/PLAIN Host : <mailhost.example.com> User : <user120> Folder : <INBOX> Uid : <49865>

This message is indicating that the MIME type of the attachment could not be determined via analysis of the attachment bitstream, so the default MIME type of TEXT/PLAIN will be used.

INFO: FolderCount.updateCounts: host: mailhost.example.com user: user1 updating folder: INBOX to 39674/39674/4971

Seen when messages are added or deleted from an account, this message shows the total number of the meta/content/attachment records that the indicated folder of the account now has in the index. (Note: the last number, the number of attachments, is not always accurate, so it should be ignored for now.)

INFO: Found same converter class JPEGConverter in retry, ignored, Host : <mailhost.example.com> User : <user99> Folder : <ARCHIVE01> Uid : <3194>

In the attempt to find a suitable converter to process an attachment, the same JPEGConverter was determined in retry. This means the first try using JPEGConverter most likely had an error that was not caused by choosing the wrong converter. Index service will report the previous error and continue.

INFO: Found same converter class MSExcelConverter in retry, ignored, Host : <mailhost.example.com> User : <user99> Folder : <INBOX> Uid : <136110>

In the attempt to find a suitable converter to process an attachment, the same MSExcelConverter was determined in retry. This means the first try using MSExcelConverter most likely had an error that was not caused by choosing the wrong converter. Index service will report the previous error and continue.

INFO: Found same converter class MSWordConverter in retry, ignored, Host : <mailhost.example.com> User : <user120> Folder : <INBOX> Uid : <75007>

In the attempt to find a suitable converter to process an attachment, the same MSWordConverter was determined in retry. This means the first try using MSWordConverter most likely had an error that was not caused by choosing the wrong converter. Index service will report the previous error and continue.

INFO: Found same converter class PDFConverter in retry, ignored, Host : <mailhost.example.com> User : <user24> Folder : <CY2008> Uid : <18892>

In the attempt to find a suitable converter to process an attachment, the same PDFConverter was determined in retry. This means the first try using PDFConverter most likely had an error that was not caused by choosing the wrong converter. Index service will report the previous error and continue.

INFO: Free memory(MB):1002, Total memory(MB):4133, Max memory(MB):4133

Tracks the current memory usage:
Free memory is the amount of free memory (in MB) in the JVM.
Total memory is the amount of memory (in MB) currently in the JVM.
Max memory is the max amount of memory (in MB) the JVM will attempt to use.

INFO: Processing user user24: 11884 Messages in Folder: INBOX

This message is displayed during bootstrapping. It indicates that bootstrapping of INBOX has commenced and there are 11884 messages in the folder.

INFO: Received event on account: user1@mailhost.example.com with sequence number 10136

Index service received a real time event request from JMQ Consumer, the sequence number was assigned by the JMQ Consumer.

INFO: Retrying different converter for filename: 0100000005100986.pdf Host : <mailhost.example.com> User : <user24> Folder : <INBOX> Uid : <434768>

In the attempt to find a suitable converter to process attachment file 0100000005100986.pdf, found in uid 434768, folder INBOX for user user24, the first try found an error which triggers a retry using different converter.

INFO: Sent notification of all account state.

Account state information for all accounts was posted to JMQ Consumer – this may happen if JMQ Consumer restarts.

INFO: SharedWriter.close: optimizing index:/dIndex Time: 101ms

This message indicates the time to complete optimizing the dIndex. Various commands can cause one or more such message, including bootstrapping. The time is proportional to the the size, complexity, and amount of change that has occurred to the dIndex. Unusually long times, on the order of over 10 minutes, may indicate a performance bottleneck, and should be investigated. Also, if such messages for the same index appear very frequently, tuning of the store may be necessary.

INFO: SharedWriter.close: optimizing index:/index61_content Time: 8859ms

This message indicates the time to complete optimizing the 61st group's content index. Various commands can cause one or more such message, including bootstrapping and issadmin.sh --setstate O commands. The time is proportional to the the size, complexity, and amount of change that has occurred to the accounts in the index directories. Unusually long times, on the order of over 10 minutes, may indicate a performance bottleneck, and should be investigated. Also, if such messages for the same index appear very frequently, tuning of the store may be necessary.

INFO: SharedWriter.close: optimizing index:/index61_meta Time: 3278ms

This message indicates the time to complete optimizing the 61st group's meta index. Various commands can cause one or more such message, including bootstrapping and issadmin.sh --setstate O commands. The time is proportional to the the size, complexity, and amount of change that has occurred to the accounts in the index directories. Unusually long times, on the order of over 10 minutes, may indicate a performance bottleneck, and should be investigated. Also, if such messages for the same index appear very frequently, tuning of the store may be necessary.

INFO: Total number of messages in folder is 33984; folderName is INBOX

Seen during bootstrapping of an account, this message shows the current number of messages found (33984) in the indicated folder (INBOX) at the current time.

INFO: Unable to find a converter for MIME type: APPLICATION/APPLEFILE filename: %imap.jar Host : <mailhost.example.com> User : <user24> Folder : <CY2003> Uid : <15314>

There is no registered converter for JAR files, and one such file was found as an attachment in an email with UID 15314, folder CY2003, user user24.

INFO: Unable to find a converter for MIME type: APPLICATION/OCTET-STREAM filename: CreateUser.class Host : <mailhost.example.com> User : <user24> Folder : <INBOX> Uid : <239260>

There is no registered converter for class files, and one such file was found in UID 239260, folder INBOX, user user24.

INFO: Unable to find a converter for MIME type: APPLICATION/X-MAKER filename: start-here.book Host : <mailhost.example.com> User : <user107> Folder : <testfolder> Uid : <73880>

There is no registered converter for Framemaker files, and one such file was found in UID 73880, folder testfolder, user user107.

INFO: Unable to find a converter for MIME type: APPLICATION/X-MSDOWNLOAD filename: list.htm.pif Host : <mailhost.example.com> User : <user114> Folder : <INBOX> Uid : <64234>

There is no registered converter for pif files, and one such file was found as an attachment in an email with UID 64234, folder INBOX, user user114.

INFO: Unable to find a converter for MIME type: APPLICATION/X-PKCS12 filename: cert.p12 Host : <mailhost.example.com> User : <user120> Folder : <INBOX> Uid : <100485>

There is no registered converter for p12 files, and one such file was found as an attachment in an email with UID 100485, folder INBOX, user user120.

INFO: Unable to find a converter for MIME type: APPLICATION/X-SUN-COREFILE filename: core Host : <mailhost.example.com> User : <user24> Folder : <Archive/1997> Uid : <4040>

There is no registered converter for core files, and one such file was found in UID 4040, folder Archive/1997, user user24.

INFO: Unable to read file mime type: java.io.IOException: Stream closed continuing with default converter(APPLICATION/OCTET-STREAM) Host : <mailhost.example.com> User : <user24> Folder : <CY2003> Uid : <14459>

Index service was not able to determine the file mime type while trying to find a suitable converter, use default converter for mime type APPLICATION/OCTET-STREAM for file found in UID 14459, folder CY2003, user user24.

INFO: Unable to read file mime type: java.io.IOException: Stream closed continuing with default converter(TEXT/PLAIN) Host : <mailhost.example.com> User : <user111> Folder : <dev> Uid : <7088>

Index service was not able to determine the file mime type while trying to find a suitable converter, use default converter for mime type TEXT/PLAIN for file found in UID 7088, folder dev, user user111.

INFO: [ Begin: Sat Apr 04 19:36:02 PDT 2009 ] Processing User - user108 On Host - mailhost.example.com

This message indicates that bootstrapping of user108 has begun.

INFO: [ End: Sat Apr 04 19:40:55 PDT 2009 ] Processing User - user109 On Host - mailhost.example.com Elapsed time: 288 seconds

This message indicates that bootstrapping of user109 has finished and took 288 seconds in total.

INFO: changeFlags: time to change flags in host: mailhost.example.com user: user5 folder: Drafts 60ms

Seen at the end of processing a change to email flags, this message shows the total time it took (60ms) to modify the flags of the list of emails in the indicated folder.

INFO: deleteUidList: MetaDocs deleted: 113 content: 113

Seen at the end of processing commands which delete messages from the index, this message shows the number of records in the meta data and content index directories deleted for an account. This gives some idea of the amount of change to the index; the two numbers may not be the same because of sharing of the content records when copying of emails between folders has occurred in the account.

INFO: endElement(): not adding invalid matcher '320 kBits'

Messages of this type can be ignored and may be removed from a future release. They are displayed when attachment processing and the MIME detection library is started.

WARNING level

WARNING: BootStrap of account, User: user147 Host: mailhost.example.com Empty account Optimize not needed, User: user147 Host: mailhost.example.com

This indicates that user147 was bootstrapped, but no messages were found in the account.

WARNING: failed to index attachment, content type: APPLICATION/BINARY attachment type: atdoc filename: file.doc Exception Message: java.lang.ArrayIndexOutOfBoundsException Host : <mailhost.example.com> User : <user111> Folder : <INBOX> Uid : <144026>

Index service encountered an error while indexing file file.doc, found in uid 144026, folder INBOX, user user111, the file is not indexed.

WARNING: failed to index attachment, content type: APPLICATION/DOC attachment type: atdoc filename: file.sxi Exception Message: org.apache.poi.poifs.filesystem.OfficeXmlFileException: The supplied data appears to be in the Office 2007+ XML. POI only supports OLE2 Office documents Host : <mailhost.example.com> User : <user120> Folder : <INBOX> Uid : <48897>

Index service encountered an error while indexing file file.sxi, found in uid 48897, folder INBOX, user user120, the file is not indexed.

WARNING: failed to index attachment, content type: APPLICATION/MSWORD attachment type: atdoc filename: Final.doc Exception Message: org.apache.poi.hpsf.IllegalPropertySetDataException: The property set claims to have a size of 16 bytes. However, it exceeds 16 bytes. Host : <mailhost.example.com> User : <user24> Folder : <INBOX> Uid : <471123>

Index service encountered an error while indexing file Final.doc, found in uid 471123, folder INBOX, user user24, the file is not indexed.

WARNING: failed to index attachment, content type: APPLICATION/MSWORD attachment type: atdoc filename: benchmark.doc Exception Message: java.lang.IllegalStateException: Table Stream '0Table' wasn't found - Either the document is corrupt, or is Word95 (or earlier) Host : <mailhost.example.com> User : <user24> Folder : <CY2000> Uid : <1801>

Index service encountered an error while indexing file benchmark.doc, found in uid 1801, folder CY2000, user user24, the file is not indexed.

WARNING: failed to index attachment, content type: APPLICATION/MSWORD attachment type: atdoc filename: file.doc Exception Message: org.apache.poi.hpsf.IllegalPropertySetDataException: The property set claims to have a size of 16 bytes. However, it exceeds 16 bytes. Host : <mailhost.example.com> User : <user120> Folder : <INBOX> Uid : <67738>

Index service encountered an error while indexing file file.doc, found in uid 67738, folder INBOX, user user120, the file is not indexed.

WARNING: failed to index attachment, content type: APPLICATION/MSWORD attachment type: atdoc filename: Plan.doc Exception Message: java.lang.StringIndexOutOfBoundsException: String index out of range: 18878 Host : <mailhost.example.com> User : <user99> Folder : <ARCHIVE01> Uid : <4089>

Index service encountered an error while indexing file Plan.doc, found in uid 4089, folder ARCHIVE01, user user99, the file is not indexed.

WARNING: failed to index attachment, content type: APPLICATION/MSWORD attachment type: atdoc filename: Requirements.doc Exception Message: java.lang.ArrayIndexOutOfBoundsException Host : <mailhost.example.com> User : <user24> Folder : <CY2002> Uid : <11745>

Index service encountered an error while indexing file Requirements.doc, found in uid 11745, folder CY2002, user user24, the file is not indexed.

WARNING: failed to index attachment, content type: APPLICATION/OCTET-STREAM attachment type: atdoc filename: file.doc Exception Message: java.lang.ClassCastException: org.apache.poi.poifs.property.DocumentProperty cannot be cast to org.apache.poi.poifs.property.DirectoryProperty Host : <mailhost.example.com> User : <user99> Folder : <ARCHIVE01> Uid : <127>

Index service encountered an error while indexing file file.doc, found in uid 127, folder ARCHIVE01, user user99, the file is not indexed.

WARNING: AccountManager.checkCounts: mismatch in (mailhost.example.com user1) Bugs counts, count contains: 282 but counted 283 contents with attachments

Seen during the issadmin.sh --checkaccount or --checkfolder command, this message indicates the count of the attachments in folder named Bugs does not match what was expected in the index. Because the method used to count attachments is not fully functional, this kind of message is not correct and should be ignored.

WARNING: AccountManager.getAccount: no such account (account could not be assigned to group) host=mailhost.example.com user=user0 searching: true acctId: xmailhostzexamplezcomxuser0x

Seen when a failure has been detected, this message indicates that the requested account could not be found in the group it should have. Either the issadmin.sh --group value has an error, or the account does not exist in the store.

WARNING: [I500]: Caught JVM Exception: java.io.EOFException

This may be logged if the credentials to the ISS IMQ broker are not correct. Check the settings of iss.imq.user and iss.imq.password. If iss.imq.password must be changed, you may also need to change the value stored at the iss.imq.passfile file.

WARNING: General exception failure indexing XML Attachments: An invalid XML character (Unicode: 0x2) was found in the element content of the document. Host : <mailhost.example.com> User : <user144> Folder : <in-archive> Uid : <1115> NameOfAttachment : sample.xml

This message indicates a parse error processing an XML attachment.

WARNING: General exception failure indexing XML Attachments: Attribute name "noresize" associated with an element type "frame" must be followed by the ' = ' character. Host : <mailhost.example.com> User : <user111> Folder : <dev> Uid : <4351> NameOfAttachment : config_WINNT.xmlo

This message indicates a parse error processing an XML attachment.

WARNING: General exception failure indexing XML Attachments: Content is not allowed in prolog. Host : <mailhost.example.com> User : <user144> Folder : <Trash> Uid : <24170> NameOfAttachment : mod_req.xml

This message indicates a parse error processing an XML attachment.

WARNING: General exception failure indexing XML Attachments: Content is not allowed in trailing section. Host : <mailhost.example.com> User : <user120> Folder : <INBOX> Uid : <105565> NameOfAttachment : deleteFromIcal302HTTPResponse

This message indicates a parse error processing an XML attachment.

WARNING: General exception failure indexing XML Attachments: Open quote is expected for attribute "{1}" associated with an element type "version". Host : <mailhost.example.com> User : <user144> Folder : <INBOX> Uid : <5914> NameOfAttachment : app.xml

This message indicates a parse error processing an XML attachment.

WARNING: General exception failure indexing XML Attachments: The element type "br" must be terminated by the matching end-tag "</br>". Host : <mailhost.example.com> User : <user24> Folder : <CY2002> Uid : <14207> NameOfAttachment : Untitled Document.xml

This message indicates a parse error processing an XML attachment.

WARNING: General exception failure indexing XML Attachments: The markup in the document following the root element must be well-formed. Host : <mailhost.example.com> User : <user144> Folder : <INBOX> Uid : <2774> NameOfAttachment : baseComponents.xml

This message indicates a parse error processing an XML attachment.

WARNING: General exception failure indexing XML Attachments: The prefix "jabberd" for element "jabberd:cmdline" is not bound. Host : <mailhost.example.com> User : <user111> Folder : <Sent> Uid : <5621> NameOfAttachment : tel.xml

This message indicates a parse error processing an XML attachment.

WARNING: General exception failure indexing XML Attachments: The processing instruction target matching "[xX][mM][lL]" is not allowed. Host : <mailhost.example.com> User : <user24> Folder : <INBOX> Uid : <469411> NameOfAttachment : mls-mta.xml

This message indicates a parse error processing an XML attachment.

WARNING: General exception failure indexing XML Attachments: The value of attribute "DN" associated with an element type "null" must not contain the '<' character. Host : <mailhost.example.com> User : <user24> Folder : <CY2005> Uid : <24155> NameOfAttachment : createservices.xml

This message indicates a parse error processing an XML attachment.

WARNING: Index service shutdown in progress, no requests will be processed...

This message indicates that a shutdown signal has been received to stop the index service, no further index requests will be processed.

WARNING: IO failure indexing ODF Attachments: I/O error reading PNG header! Host : <mailhost.example.com> User : <user120> Folder : <INBOX> Uid : <77785> NameOfAttachment : StaffDec-07v1.2.odp

Index service encountered IO failure while indexing Open Office attachment: StaffDec-07v1.2.odp, found in uid 77785, folder INBOX, user user120, the file is not indexed.

WARNING: IO failure indexing ODF Attachments: Unexpected end of ZLIB input stream Host : <mailhost.example.com> User : <user99> Folder : <ARCHIVE04> Uid : <4589> NameOfAttachment : voc-11_0.sxc

Index service encountered IO failure while indexing Open Office attachment: voc-11_0.sxc, found in uid 4589, folder ARCHIVE04, user user99, the file is not indexed.

WARNING: IO failure indexing ODF Attachments: null Host : <mailhost.example.com> User : <user24> Folder : <CY2002> Uid : <11252> NameOfAttachment : store-1.sxi

Index service encountered IO failure while indexing Open Office attachment: store-1.sxi, found in uid 11252, folder CY2002, user user24, the file is not indexed.

WARNING: IO failure indexing ODF Attachments: only DEFLATED entries can have EXT descriptor Host : <mailhost.example.com> User : <user24> Folder : <CY2006> Uid : <384> NameOfAttachment : offer.sxw

Index service encountered IO failure while indexing Open Office attachment: offer.sxw, found in uid 384, folder CY2006, user user24, the file is not indexed.

WARNING: IO failure indexing ODF Attachments: unexpected EOF Host : <mailhost.example.com> User : <user99> Folder : <ARCHIVE04> Uid : <7737> NameOfAttachment : Init_template05.sxw

Index service encountered IO failure while indexing Open Office attachment: Init_template05.sxw, found in uid 7737, folder ARCHIVE04, user user99, the file is not indexed.

WARNING: IO failure indexing XML Attachments: Invalid byte 2 of 3-byte UTF-8 sequence. Host : <mailhost.example.com> User : <user24> Folder : <CY2005> Uid : <27056> NameOfAttachment : fa90780.xml

Index service encountered IO failure while indexing XML attachment: fa90780.xml, found in uid 27056, folder CY2005, user user24, the file is not indexed.

WARNING: Starting index service.

Seen when starting indexing service

WARNING: Unable to convert PDF to image: java.awt.geom.IllegalPathStateException: missing initial moveto in path definition Host : <mailhost.example.com> User : <user24> Folder : <INBOX> Uid : <480841> NameOfAttachment : Download_Anaylsis.pdf

This message is indicating an error has occurred while converting PDF file Download_Anaylsis.pdf, found in uid 480841, folder INBOX, user user24, into thumbnail image, a default PDF icon will be used as thumbnail image for this file.

WARNING: Unable to convert PDF to image: java.io.IOException: Error: Unknown colorspace 'CS1' Host : <mailhost.example.com> User : <user99> Folder : <ARCHIVE04> Uid : <373> NameOfAttachment : 2P.pdf

This message is indicating an error has occurred while converting PDF file 2P.pdf, found in uid 373, folder ARCHIVE04, user user99, into thumbnail image, a default PDF icon will be used as thumbnail image for this file.

WARNING: Unable to convert PDF to image: java.io.IOException: Not implemented Host : <mailhost.example.com> User : <user99> Folder : <ARCHIVE00> Uid : <5533> NameOfAttachment : WAP.pdf

This message is indicating the third party library is not able to convert PDF file WAP.pdf, found in uid 5533, folder ARCHIVE00, user user99, into thumbnail image, a default PDF icon will be used as thumbnail image for this file.

WARNING: Unable to convert PDF to image: java.lang.ArrayIndexOutOfBoundsException Host : <mailhost.example.com> User : <user24> Folder : <CY2006> Uid : <8745> NameOfAttachment : 0090093471.pdf

This message is indicating an error has occurred while converting PDF file 0090093471.pdf, found in uid 8745, folder CY2006, user user24, into thumbnail image, a default PDF icon will be used as thumbnail image for this file.

WARNING: Unable to convert PDF to image: java.lang.ClassCastException Host : <mailhost.example.com> User : <user24> Folder : <Archive/1998> Uid : <17505> NameOfAttachment : Platinum.pdf

This message is indicating an error has occurred while converting PDF file Platinum.pdf, found in uid 17505, folder Archive/1998, user user24, into thumbnail image, a default PDF icon will be used as thumbnail image for this file.

WARNING: Unable to convert PDF to image: java.lang.IllegalArgumentException: Invalid ICC Profile Data Host : <mailhost.example.com> User : <user99> Folder : <ARCHIVE05> Uid : <3835> NameOfAttachment : OMR-1.pdf

This message is indicating an error has occurred while converting PDF file OMR-1.pdf, found in uid 3835, folder ARCHIVE05, user user99, into thumbnail image, a default PDF icon will be used as thumbnail image for this file.

WARNING: Unable to convert PDF to image: java.lang.IllegalArgumentException: Width (-1218) and height (-1580) must be > 0 Host : <mailhost.example.com> User : <user111> Folder : <dev> Uid : <6445> NameOfAttachment : RESUME.pdf

This message is indicating an error has occurred while converting PDF file RESUME.pdf, found in uid 6445, folder dev, user user111, into thumbnail image, a default PDF icon will be used as thumbnail image for this file.

WARNING: Unable to convert PDF to image: java.lang.NegativeArraySizeException Host : <mailhost.example.com> User : <user112> Folder : <INBOX> Uid : <7391> NameOfAttachment : SignUp.pdf

This message is indicating an error has occurred while converting PDF file SignUp.pdf, found in uid 7391, folder INBOX, user user112, into thumbnail image, a default PDF icon will be used as thumbnail image for this file.

WARNING: Unable to convert PDF to image: java.lang.NullPointerException Host : <mailhost.example.com> User : <user1> Folder : <INBOX> Uid : <39760> NameOfAttachment : Special-2009D.pdf

This message is indicating an error has occurred while converting PDF file Special-2009D.pdf, found in uid 39760, folder INBOX, user user1, into thumbnail image, a default PDF icon will be used as thumbnail image for this file.

WARNING: Unable to convert PDF to image: java.lang.RuntimeException: Not yet implemented Host : <mailhost.example.com> User : <user8> Folder : <Sent> Uid : <14462> NameOfAttachment : feature-list.pdf

This message is indicating the third party library is not able to convert PDF file feature-list.pdf, found in uid 14462, folder Sent, user user8, into thumbnail image, a default PDF icon will be used as thumbnail image for this file.

WARNING: Unable to create thumbnail: Bg.jpg Host : <mailhost.example.com> User : <user56> Folder : <INBOX> Uid : <43513> java.lang.IllegalArgumentException: Width (0) and height (240) cannot be <= 0

This message is indicating an error has occurred while converting JPEG file Bg.jpg, found in uid 43513, folder INBOX, user user56, into thumbnail image, a default JPEG icon will be used as thumbnail image for this file.

WARNING: Unable to extract metadata: atjpeg1561424972450314606image022.jpg com.drew.metadata.MetadataException: Tag '306' cannot be cast to a java.util.Date. It is of type 'class java.lang.String'. Host : <mailhost.example.com> User : <user111> Folder : <Trash> Uid : <120223>

This message is indicating that index service is not able to extract metadata info for JPEG file atjpeg1561424972450314606image022.jpg, found in uid 120223, folder Trash, user user111.

WARNING: Unable to process image: atjpeg104959767636257046117_01.gif com.drew.imaging.jpeg.JpegProcessingException: not a jpeg file Host : <mailhost.example.com> User : <user144> Folder : <Trash> Uid : <23532>

This message is indicating that index service is not able process the image to extract metadata info for file atjpeg104959767636257046117_01.gif, found in uid 23532, folder Trash, user user144.

WARNING: Unable to set the Creation Date java.io.IOException: Error converting date: Thu Sep 29 17:24:24 2005

This message is indicating that index service is not able to set the creation date for this attachment file.

WARNING: Unsupported encoding printable-ascii specified in document, using preliminary encoding ISO-8859-1 instead

The encoding "printable-ascii" in an HTML attachment is not recognized; ISO-8859-1 encoding will be used instead.

WARNING: computed thumbHeight 0 for C:DOCUME~1saraLOCALS~1TempnsmailP4.jpeg thumbWidth:240 imageRatio:612.0 thumbRatio:240.0 imageWidth:612 imageHeight:1 using thumbHeight=1 Host : <mailhost.example.com> User : <user24> Folder : <CY2000> Uid : <4051> NameOfAttachment : C:DOCUME~1saraLOCALS~1TempnsmailP4.jpeg

This message indicates an error during thumbnail creation for file C:DOCUME~1saraLOCALS~1TempnsmailP4.jpeg, found in uid 4051, folder CY2000, user user24, a default icon will be used as thumbnail image for this file.

WARNING: java.io.IOException: Too many close-groups in RTF text : RTF Attachment : Unable to extract contents Host : <mailhost.example.com> User : <user111> Folder : <dev> Uid : <7088> NameOfAttachment : CV.doc

This message indicates a parse error processing an RTF attachment.

WARNING: javax.mail.internet.ParseException : Expected parameter name, got "filenameTeam Matrix.odt" Exception while processing: Message UID : 612836 On Host : mailhost.example.com For User : user5 In Folder : INBOX

This message indicates a parse error processing message with uid 612836, in folder INBOX for user user5.

SEVERE level

SEVERE: JMS Exception: com.sun.messaging.jms.JMSSecurityException: [C4060]: Login failed: user=jmquser, broker=isshost.example.com:7676(50596)

This may be logged if the credentials to the ISS IMQ broker are not correct. Check the settings of iss.imq.user and iss.imq.password. If iss.imq.password must be changed, you may also need to change the value stored at the iss.imq.passfile file.

SEVERE: Found /var/iss/index/store/01/24/wrtie.lock, delete

A leftover write.lock was detected and deleted. This may have been a corruption to the index in directory /var/iss/index/store/01/24/.

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